Scheduling a Site Delivery

In order to manifest a delivery for a site you need to create a Site Delivery Route for it. This is done through the Site Delivery screen by allocating a route to a site and then allocating items to that route.

Creating a Site Delivery Route
  1. From the home page, choose Sales
  2. Choose the Site Delivery tab
  3. Using the search window find and select the site you’d like to add a schedule to
  4. Choose the Routes tab
  5. Click Create Route
  6. You can enter the details manually or click the map icon to open the proximity search and find a suitable route
  7. To enter the details manually:
    • Select a delivery route
    • Select which day of the week you want to visit
    • Select a delivery period
    • The sequence on the day
    • Enter a duration in minutes that the driver will spend servicing the site
  8. If you are required to give notice before servicing a site tick the Site requires pre-booking on this day box.
  9. Choose Save
Your newly saved route will now appear in the Routes tab on Site Delivery ready to have items allocated to it, if this site has any Pending Agreements the route will also be available there.
Creating a Site Delivery Route from Pending Agreements
  1. From the home page, choose Sales
  2. Choose the Pending tab
  3. Using the search window find and select the agreement you’d like to add a schedule to
  4. Choose the Routes tab
  5. Click Create Route
  6. You can enter the details manually or click the map icon to open the proximity search and find a suitable route
  7. To enter the details manually:
    • Select a delivery route
    • Select which day of the week you want to visit
    • Select a delivery period
    • The sequence on the day
    • Enter a duration in minutes that the driver will spend servicing the site
    If you are required to give notice before servicing a site tick the Site requires pre-booking on this day box.
  8. Choose Save
Your newly saved route will now appear in the Routes tab on Pending ready to have items allocated to it, the new route will also appear on the Site Delivery screen for this site.
Creating a Site Delivery Route from Route Admin
  1. From the home page, choose Scheduling
  2. Choose the Route Admin tab
  3. Click New
  4. Click the … button to search for and select the site that the job is for.
  5. You can enter the details manually or click the map icon to open the proximity search and find a suitable route
  6. To enter the details manually:
    • Select a delivery route
    • Select which day of the week you want to visit
    • Select a delivery period
    • The sequence on the day
    • Enter a duration in minutes that the driver will spend servicing the site
    If you are required to give notice before servicing a site tick the Site requires pre-booking on this day box.
  7. Choose Save
Your newly saved route will now appear in the Route Admin tab ready to have items allocated to it, the new route will also appear on the Site Delivery screen for this site.
Viewing existing deliveries near to a site
For a new site you want to make sure that you’re going to deliver to that site when you’re already nearby. By using the proximity search when creating your Site Delivery Route you can easily view nearby sites and when you’re scheduled to go there.
  1. Start creating a new Site Delivery Route as described above
  2. Click the map icon to open the proximity search window
  3. You will be displayed a map and all sites within a 5-mile radius will be displayed by default. The search area on the left hand side of the window can be used to narrow the results. For example, if you have to go to the site on a Wednesday then you would only want to see sites being delivered to on a Wednesday
  4. At the bottom of the window, the nearby sites and their schedule details are listed in a grid with the nearest site at the top.
  5. In the grid select the site schedule that has an appropriate match, these will be copied to your new Site Delivery Route
  6. Choose Ok
  7. The schedule details that you selected will have been copied to your new Site Delivery Route, with the sequence set just after the one you selected in the window
Allocating Items to a Site Delivery Route
Items can be allocated to routes from both the Site Delivery and Pending screens; the process is identical.

Under the Routes tab there are two grids, the left grid lists the Allocated items and the right grid lists the Unallocated items.


  1. On either the Site Delivery or Pending screen, select the Routes tab
  2. Select the Site Delivery Route that you want to allocate an item to
  3. In the Unallocated Items grid, select the item(s) that you want to Allocate. You can select multiple at once
  4. Click one of the items you have selected and drag/drop them over to the Allocated Items grid on the left. You can also press click the Allocate button on the toolbar
  5. The item(s) will now move from being Unallocated on the right to Allocated on the left

To unallocate items, repeat the process but drag/drop the items from the Allocated Items grid over to the Unallocated Items grid; or use the Unallocate button on the toolbar once you have selected your items

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