How do I reschedule a delivery event?

If you have already added a delivery event such as a collection, installation, re-visit, or one-off, you can still reschedule it to a different date and/or driver.

Navigate to the Delivery Events tab under the Manifest section.

Next, use the filters on the top to locate the delivery events you want to reschedule. In the grid, choose the site where you want to make changes. then right click the event and click the Amend Event button. You can choose to reschedule some or all of the items, you can highlight multiple by holding CTRL and clicking all the items you’d like to amend together.

Note: Multiple items can only be amended together if they belong to the same site!

You will be shown the delivery event popup with the items you selected display at the bottom.

Note: You will see a prompt showing a warning about the event or items being manifested, but the changes you make will be sent to the mobile app.

Enter the following compulsory fields:

  1. Date – The date you intend for the item to be delivered, which defaults to today.
  2. Sequence – The specific sequence on the selected date/route for delivering this item.
  3. Route– The designated route for delivering the item on the specified date.

Click the Save button.

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